Introduction
Welcome to HiAGI (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI development SaaS platform.
By accessing or using HiAGI, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect the following categories of information to provide, improve, and secure our services:
Personal Information
Usage Data
- Patterns of interaction with our platform
- Details about AI models you create, train, or manage on our platform
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and better understand your usage patterns. We have implemented a Consent Management System to give you full control over which cookies we can use:
- Essential Cookies (Always Active): Required for basic functionality, platform security, and remembering your consent preferences.
- Analytics Cookies (Requires Consent): Help us understand how visitors use our website and improve the user experience.
- Marketing Cookies (Requires Consent): Used for advertising and measuring campaign effectiveness.
You can manage your cookie preferences at any time through our consent banner or the floating consent icon. For more details, see our Cookies Policy.
How We Use Your Information
We use collected data for:
- Providing and maintaining our services
- Improving and personalizing your experience
- Developing new features and functionality
- Communicating account updates, notifications, or support messages
- Monitoring usage patterns and detecting technical issues or security threats
Data Sharing and Disclosure
Service Providers
We may share information with trusted partners, including Google Cloud, for:
- Infrastructure and hosting
- Analytics
- Security services
Business Transfers
If we undergo a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
Legal Requirements
We may disclose information if required by law, regulation, or legal process.
Data storage and retention
Personal information is retained for 30 days after your account is deleted or terminated. After this period, it will be permanently deleted, unless retention is required by law.
Your AI models and related data are stored on secure servers provided by Google Cloud.
International Data Transfers
Your data may be transferred to countries outside your residence, potentially with different data protection laws. By using HiAGI, you consent to such transfers.
Data Security
We implement enterprise-grade security measures, leveraging Google Cloud’s infrastructure to safeguard your data. These measures include:
- Encryption of data in transit and at rest
- Network security protocols and firewalls
- Strict access controls and authentication procedures
- Regular security audits and continuous monitoring
- Defined incident response protocols
Note: No method of transmission over the Internet or method of electronic storage is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
Age Restrictions
Our services are not intended for individuals under the age of 16. If we learn that we have collected data from a minor, we will promptly delete it.
Conset Management
We respect your right to control your data and cookie usage. Our consent management system allows you to:
- Make informed decisions with clear descriptions of each cookie category
- Accept or reject cookie types individually
- Change preferences anytime via the floating shield icon on our website
- Retain your preferences for 365 days
- Ensure no analytics or marketing cookies are activated without your consent
How to manage your consent:
- Click the floating shield icon at the bottom-right corner of any page
- Use the consent banner shown during your first visit
- Clear your browser cookies to reset all preferences
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Receive your data in a portable format
- Object to certain data processing
To exercise these rights, email us at [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, with the “Last Updated” date shown above.
Contact Us
If you have questions about this Privacy Policy, please contact:
Email: [email protected]
